Warrantee

Volugio  Lifetime Warrantee:

​Your investment in  quality eyewear deserves to be protected. Our Lifetime Extended Warrantee does  just that. If you break, bend, or just wear out your glasses, we will repair or  replace them, FOREVER! (This Warrantee applies only to the original  purchaser.)
The coverage summarized below is available on every pair of  glasses we sell. If you ever wear out glasses before you lose them, this  Warrantee is a bargain!

Covered:

  •     Broken frames 
  •     Bent frames 
  •     Broken or bent temple  pieces
  •     Torn or worn out padding  (in protective sports eyewear)
  •     Broken, bent or worn out  nose pads
  •     Manufacturing defects of  any kind
  •     Broken lenses
  •     Lost screws
  •     Hinge imperfections of  any kind


Not Covered:

  •     Loss or theft. 
  •     Scratched lenses or lens  coatings. (But replacement lenses are available.)
  •     Damage caused by  unreasonable use.
  •     Normal wear and tear.  (For example, scratches on a frame are not covered.)


Processing a
Warrantee claim:
Processing  a claim is fast and easy. There is a $12.00 fee for shipping & handling, as  long as the replacement glasses are shipped to an address in the continental  United States. Call us at (972) 454-4547 for a Return Authorization Number, and  write this on the outside of the box you return the glasses in. Use a cardboard  box that will protect the eyewear from further damage. We will promptly repair  or replace your glasses. It's that simple.

Damaged eyewear must be returned  to:

​Volugio - Warrantee Dept.
RA# _________
401 W. Pres George Bush Hwy
Suite  125
Richardson, TX  75080


Footnotes:
1. Scratched lenses are NOT  covered under this Warrantee . So if you scratch your lenses, and then a pickaxe  accidentally falls on them, you will still NOT get free replacement  lenses.

2. Any lens will become scratched if it is not properly cared  for. Scratch proof lenses are non-existent. There will be hardeners or scratch  coatings on any lens we sell to help minimize scratches, but proper care and  cleaning are the only way to prevent scratches on a lens.


If you need  to replace a frame or lenses that are not covered by this Warrantee we will still  take care of you. Call us for pricing and availability. We'll be glad to tell  you what your options are.

3. Volugio reserves the right to choose  whether glasses are repaired or replaced. If you purchased glasses that are no  longer in production, we may have to replace them with a comparable pair. Of  course, you will be included in this decision making process.